Reference

markas338 link Privacy Policy

markas338 link Privacy Policy shows what we collect, why we use it and how you can request access or correction before opening an account.

Account detailsWallet recordsDevice signalsCookie choices
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REQUEST ROUTES

Where To Ask About Your Account Data

You can raise a Privacy Policy question without guessing which team to contact. Start from the account support panel, include the email or phone detail linked to your account, and describe the record you want checked. For a payment issue, attach the DANA, OVO, GoPay or QRIS receipt reference shown in your account so we can locate the relevant entry.

Team online

Account support panel

Use the support route shown after login to ask about account data, verification records or a correction. We may request an account detail before discussing information connected to your profile.

Cashier receipt path

When your question concerns DANA, OVO, GoPay or QRIS, send the receipt reference from the cashier record. This helps us separate your payment entry from another account.

Privacy request route

For access, deletion or consent changes, state the request clearly through the contact option displayed in your account. We confirm the request before changing or releasing personal records.

SIX DATA CONTROLS

Six Controls Around Your Account Data

We handle this policy area through practical controls rather than broad promises. Login events, wallet references and device signals are separated by purpose, and we limit internal access to the records needed…

Collection scope

We collect account fields you submit, verification results, session activity and payment references needed to connect DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity with your account.

Cookie controls

Cookies and similar storage can remember a session, protect account access and record consent choices. Your browser settings let you remove or restrict them, although some account steps may then need repeating.

Account security

We use sign-in events, device details and verification checks to detect unusual access. A clear phone verification step may be required before account access or a sensitive account change.

Retention logic

We retain records for the period needed for account service, payment matching, dispute handling, security review or legal duties. When that need ends, records are removed or anonymised.

Correction requests

If your name, contact detail or account record is inaccurate, send a correction request through the displayed support route. We may verify ownership before updating the requested field.

Policy contact

Our support route can explain collection, cookies, retention and account access questions. Include your account contact detail and request type so the right record can be located.

Privacy Policy Questions For Indonesian Accounts

These Privacy Policy answers cover the searches we hear most often from Indonesian account holders. They explain which records connect to DANA, OVO, GoPay and QRIS, what happens on mobile, and how to ask for a copy, correction or removal where local law permits.

It covers account details, phone verification, sign-in events, device signals, cookies, payment references and support requests connected with your account. It also explains retention, access requests and correction steps.

We use the payment reference and status needed to match a DANA or QRIS receipt with your account. The exact data available depends on the payment route and the record supplied by that route.

Device type, browser details and security events help us recognise unusual sign-ins and protect account changes. We use these signals for access security, not to inspect unrelated files stored on your phone.

Use the privacy request route shown through account support, identify the account contact detail and ask for access to specific records. We may verify ownership before preparing a response.

Yes. Send the inaccurate field and the corrected value through the displayed support route. For a phone, email or payment reference, we may ask for verification before applying the change.

We keep payment references only as long as needed for account service, receipt matching, disputes, security checks or legal duties. After that need ends, the record is removed or anonymised.

Yes. The policy covers mobile browser sessions as well as desktop access, including cookies, device signals and account events. Access remains where local law permits and depends on local law.

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